New Hires

If you have recently joined The United Family, welcome! Our benefits are designed to support you and your eligible dependents so you can take care of what matters most. Read the information below to learn about important dates and deadlines to enroll in your benefits.

Am I Eligible?

Team Members working 30 or more hours per week* are eligible for most company benefits on the first day of the month following 30 days from the date of hire. You must enroll within 30 days of your coverage effective date.

Example: If your hire date is February 10, 2022, your coverage effective date is April 1, 2022, provided you enroll in your benefits by April 30, 2022. If you miss the enrollment deadline, you must wait until the next annual Open Enrollment period to sign up for most benefits unless you experience a qualifying life event during the year, such as getting married or having a baby.

*Some variations apply for pharmacists.

Free Flu Shots For All Team Members!

All United Family Team Members are welcome to attend a flu clinic or visit a store and receive a flu shot at no cost to them. For those family members who are also on a United Family medical plan, flu shots are free of charge. For anyone else, there may be a fee associated with receiving the flu vaccine.

Enrollment Instructions

Follow these step-by-step instructions to enroll.

Health and welfare benefits

The following health and welfare benefits require you to actively enroll within 30 days of your coverage effective date:

-Medical
-Dental
-Vision
-Tax Savings Accounts (Health Savings Account, Healthcare Flexible Spending Account and Dependent Day Care Flexible Spending Account)
-Life and Accidental Death and Dismemberment (AD&D)
-Long-term Disability

-Aflac Voluntary Benefits (Accident, Critical Illness and Hospital Indemnity Insurance)

If you miss your enrollment deadline, you will default to the following Company-paid benefits:

-Basic Life and AD&D of 2X annual base salary up to $1,000,000
-Short-term Disability
-Employee Assistance Program

Step 1

Enroll online. Click here and follow steps 2-4.

Step 2

Click on "Employee Quick Links (Life Events, Edit Profi..."

Step 3

For newly eligible team members, select “Start your 2024 Newly Eligible Enrollment” and click “View Life Event."

Step 4

For new hires and rehires, select “Start your 2024 New Hire Enrollment” and click “View Life Event."

Additional Information

If you are enrolling dependents under your medical, dental, or vision coverage, after you enroll, you must submit documentation verifying that your dependents are eligible for coverage under United plans. Download a Dependent Verification Requirements, which lists the allowable documents you can submit to verify your dependents' eligibility to be covered under United Healthcare plans. If you cover a domestic partner, a declaration of common law marriage or an Affidavit of Domestic Partnership is required.

Completed verification documents can be submitted with a cover page that includes your name, associate ID, last four digits of your SSN, and daytime telephone number. You can:

Email the cover page and verification documents to totalbenefits@unitedtexas.com
Fax with cover page and verification documents to (806) 791-6341

Download Our Benefits Guidebook!

We're making benefits easy. Take a look at the United Family Guidebook on how to get started, step-by-step instructions, and FAQs.

View Guidebook

Still Have Questions?

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Still Need Help?

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